Preston L. McGowan, chief transformation officer for Goldberg Segalla, recently spoke at Legalweek 2020 stressing the importance of client services and demonstrating value through partnership.
In a panel focused on vendor management and legal partnership, Preston discussed how legal providers that ask how they can help solve client problems are more valuable that those that focus on maybe-relevant metrics. He also talked about how partners need to understand each other’s objectives and use solutions to provide valued service to clients to outpace competitors.
Legalweek brings together thousands of legal professionals to network with their peers, dive deeper into their professional development, explore topics and strategies specific to their role, and gain the tools to do legal business.
“Legalweek 2020: Partnership is the Path Forward,” Thomson Reuters, February 18, 2020
Preston L. McGowan is an accomplished operations executive with deep expertise in transforming core, legacy operations at some of the world’s largest financial services corporations. As the chief transformation officer at Goldberg Segalla, Preston facilitates the optimization of enterprise business processes and accelerates business strategy execution with the advanced application of information technology and analytics.