“Over the past several years, many jurisdictions have expanded the scope of an insurer’s potential liability for bad faith damages,” writes Michael A. Hamilton, a partner in Goldberg Segalla’s Global Insurance Services Practice Group. “These developments include the erosion of attorney-client privilege protections, dilution of standards for imposing bad faith liability, increases in institutional bad faith claims, and the broadening of the size and scope of punitive damage awards.”

In this article for Claims Management, Mike provides “practical advice on avoiding bad faith with good faith practices,” and discusses how vigilance on the part of claims professionals — from the critical initial stages of a claim through resolution — can help avoid potential bad faith exposure and contribute to an insurance company’s business goals.