“Accurate and consistent documentation of employee performance, discipline, and investigations of employee complaints is a powerful tool in avoiding and defending employment claims,” write Caroline J. Berdzik and Melissa M. Ferrara, attorneys in Goldberg Segalla’s Employment and Labor practice group.

Here in the second installment of this three-part Inside Counsel series on employment law, Caroline and Melissa explore a number of practical ways in which employers can implement documentation routines, policies, and procedures to reduce the risk of claims from employees alleging discrimination, retaliation, wrongful termination, or disparate treatment.