Goldberg Segalla partner Joseph A. Oliva authored “Combatting Social Engineering Fraud One Step at a Time” for The Brief, a quarterly magazine published by the American Bar Association’s Tort Trial and Insurance Practice Section (TIPS).

A frequent speaker on social engineering fraud, Joe examines how cybercriminals exploit human behavior—through both traditional and AI‑enabled tactics—to manipulate individuals and businesses into transferring funds or disclosing sensitive information. As he explains, there is no “one‑size‑fits‑all” approach to these schemes, noting that U.S. businesses alone reported more than $2.7 billion in losses from business email compromise schemes in 2024, according to the FBI.

The article explores common fraud scenarios, evolving cyber tactics, and how social engineering claims are treated under crime and cyber insurance policies. Joe also reviews recent case law and offers practical strategies organizations can implement to reduce risk and stay ahead of fraud actors.

READ THE FULL ARTICLE HERE (SUBSCRIPTION REQUIRED)

MORE ABOUT GOLDBERG SEGALLA’S Joseph A. Oliva:

Chair of the Construction practice group and a senior member of the Global Insurance Services practice group, Joe is a resident of our Manhattan office and concentrates his practice on civil and commercial litigation, insurance coverage analysis, insurance coverage litigation, construction and contract litigation. His practice includes representing financial institutions in various commercial litigation matters and representing construction companies in catastrophic personal injury accidents.

Joe has significant experience in all areas of construction accident, construction defect, New York Labor Law matters, financial institution coverage investigations and litigation involving fraud, social engineering, employee dishonesty, directors’ and officers’ liability, safe-deposit box loss, embezzlement, Ponzi schemes, check kiting, ERISA fraud, and mortgage fraud matters. In addition, he handles subrogation work, particularly in the health care subrogation area. Joe has handled both state and federal litigation involving ERISA-based plans, Medicare Advantage and general health care plans’ subrogation, and reimbursement rights throughout the northeast. His practice also focuses on bad faith litigation, property damage litigation, and errors and omissions coverage investigation and litigation.