In this article co-authored by Goldberg Segalla partner Jonathan M. Kuller, the authors ask: “Why is it that certain insurers or corporations enjoy reputations as being leaders in the fight against fraud? … The answer is simple. It is no different than what it takes for any organization to be successful in any endeavor. The recipe for effectively fighting fraud is this — commitment, cooperation, and education.”
This article provides practical tips to help avoid becoming part of the growing ocean of fraud statistics involving billions of lost dollars, including effectively communicating the fight against fraud as a core value of the company, obtaining shared commitment across multiple company functions, teaching claims handlers the telltale signs of fraud from claimants, and more.