Noah L. Dennison, partner in Goldberg Segalla’s Workers’ Compensation group, explored strategies that can be followed to effectively and efficiently investigate workers’ compensation claims in an article for CLM Magazine.
Noah explained that the initial interview with a claimant is one of the most crucial parts of an investigation and should be done quickly. “The statement should also be recorded, if at all possible. It is important to nail the claimant down on how the injury occurred and what body parts were involved.”
A list of witnesses to the incident, how the accident happened, when and where it happened, and other details are also recommended for exploration in this area of investigation when interviewing a claimant.
“A picture is worth a thousand words, but video footage of an alleged accident is priceless,” Noah expressed. Video footage is useful not only for setting the base for an investigation, but can also be analyzed by evaluating physicians, and verifying facts of the accident.
“The claims universe is a busy field and there is certainly not enough time in a day to explore every theory of every case. However, immediate investigation of a claim will pay dividends to the successful resolution of the claim in litigation,” Noah concluded.
“Investigating Comp Claims,” CLM Magazine, July 26, 2022
The mission of Goldberg Segalla’s Workers’ Compensation practice group is to achieve significant and sustainable reductions to the overall expense of each client’s workers’ compensation program. Our commitment to this mission—and our success in efficient file handling as well as long-range strategic risk-management—has earned us a national reputation for exceeding our clients’ expectations and driving positive change in the practice of workers’ compensation law.